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How We Do It 2017-10-06T22:35:28+00:00

TIMESHARE MANAGEMENT SOFTWARE

ResortConnect, our proprietary timeshare technology solution, manages complicated member accounts, and is 100% compliant with privacy laws and regulatory framework charged with protecting financial data

ResortConnect will benefit you in many ways:

  • Flexibility—We’ll tailor everything to your needs, from reservation rules and regulations to individual agent permissions.
  • Security—Our site is PCI compliant with security features such as auto-logout and password protection, to safeguard your information.
  • Intelligence—We’ll administer your points-based memberships and provide pinpoint tracking and conversion rates.
  • Fluency—Our system handles multiple currencies, allotments, and reservation types.
  • Efficiency—Our industry-leading, highly customizable, proprietary rules-based booking engine streamlines bookings and reduces the risk of user errors.
  • Scalability—No matter your size and member base, our system and its customized functionality grows with you, for a perfect fit

Call 702-789-7265 today to learn more about partnering with ResortCom.

OUR TIMESHARE MANAGEMENT SOFTWARE EMPOWERS CONTACT CENTER AGENTS

Our platform delivers the information and power call center agents need to effectively service your members and guests

Our greatest assets are our employees. Like you, we spend a significant amount of time focused on the knowledge, development, and talents of our team members. Our agents are trained to engage our members/guests, uncover the intent for each vacation, and help create the experience they deserve. But training is useless without the tools agents require to do their jobs. ResortConnect empowers our call center agents – and our clients’s agents – by providing the information needed to address any member request or issue, from contracts to maintenance fees to collections. ResortConnect transforms a reservations call center into your resort’s front desk.

We work directly with our clients to make sure their expectations are attained, and encourage client feedback in a variety of forms. Beyond other cookie-cutter timeshare software, ResortConnect is rules-based, so we customize our platform for each client – to deliver a seamless experience for members and their guests. Our multilingual call center, back office team, and custom timeshare technology make ResortCom a clear choice for developers searching for a member services solution equal to their exceptional properties.

Email info@ResortCom.com today to learn more about partnering with ResortCom.

RESORTCONNECT PROTECTS OUR CLIENTS AND THEIR MEMBERS

Our powerful timeshare technology is easily customized to fit into your branding look and feel.

ResortConnect provides reservations and inventory management, payment processing, and thorough reporting. With high-speed performance and language localization, we have implemented stringent security requirements in our coding practices and developed procedures to ensure the latest versions of anti-malware and anti-virus software are maintained properly, along with maintaining OS upgrades and security patches as they are released.

The security and safety of our members’ personal information is pivotal to our organization. We do not sell lists or provide any personal data of our members. We take extreme security measures to ensure the protection of our members through advanced timeshare financial technology, consistent monitoring of our call center, and educating our team members about the important information they access. Credit cards are encrypted to ensure no human can retrieve this information. We manage the portfolios entrusted to us as if our members’ and clients’ information is our information.